Return and refund policy

We want you to feel confident in every dress you wear from us. If something isn’t right, we’ll work with you to make it right.

✅ Return Eligibility

We accept return or refund requests if:

  • The item arrived damaged, defective, or incorrect

  • The order was lost in transit

  • The product is significantly different from the description

Note: Returns must be requested within 7 days of delivery. Clear photos of the item and packaging are required.

❌ Non-Returnable Items

We do not accept returns or issue refunds for:

  • Sizing issues (please check the size chart before ordering)

  • Change of mind

  • Items that have been worn, washed, or damaged by the customer

🕒 Processing Time

Once your request is submitted with photos and order details, we’ll review it within 48 hours in collaboration with our supplier (CJdropshipping). If approved:

  • Refunds will be issued to your original payment method within 5–10 business days

  • In some cases, we may offer store credit or a replacement item

📩 How to Request a Return or Refund

Email us at [ davidterashop@gmail.com ] with the following:

  • Order number

  • Description of the issue

  • Photos of the product and packaging

🔔 Please Note:

All items are fulfilled by trusted global suppliers via CJdropshipping. Minor variations in color or fit may occur due to lighting or manual measurements. Always check the product description and size chart before placing your order.

 

Have questions? We're here to help — contact us at  davidterashop@gmail.com  anytime!